Since all of our arrangements are custom made and the seasons and stems we have available are always changing, no two arrangements will ever look identical. We think that's kind of awesome - you get to gift someone a one of a kind piece of floral art!

The photos we've selected in our product descriptions are all photos taken by us, of arrangements made by us. These will give you a very accurate depiction of our overall aesthetic and style. Specific varities of flowers and colour tones will fluctuate depending on the designer who is making your arrangement and the flowers and foliage we have available to us at that time.

And a quick note about sizing: we follow a quality over quantity ethos at Blossom & Vine but always try to create an impactful design for the price paid. Flowers are priced based on their value and not their size, meaning the types of flowers used will affect the cost of the arrangement. Often, very tiny flowers like ranunculus & sweet peas have a hefty price tag wheras flowers that take up a lot of space like chrysanthemums and alstromeria are much more affordable due to how easy they are to grow and readily available they are. We use our expertise to create a mix of premium and more economical stems to make sure you are getting the best of both worlds.

We aim to have any arrangement that leaves our shop last approximately 5 days.

A lot of factors beyond our control can effect vase life. As we are a smaller operation, we have the ability to be a bit more particular and uphold higher quality standards. We buy from our local flower growers multiple times per week. Any imported varities of flowers are shipped into the city to our supplier at the beginning of every week. We then purchase them and bring them back to our studio, ensuring they are properly hydrated and looked over before being used in our designs. Our designers hand select every flower that goes into your arrangement, making sure every stem is in great shape and likely to last once delivered. We encourage our customers to follow our enclosed care instructions for best results and remove any stems that are wilting as their arrangement evolves in the vase.

Even with all of our checks and balances, sometimes nature has other plans and flowers may wilt more quickly than expected. This may be because it's too warm in the home, they are put too close to direct sunlight or forced air, or, someone looked at them funny. This is NOT because we wanted to send your loved one dying flowers and steal your money... That would be very bad for our business.

We pride ourselves on doing the absolute best we can so our business can stand the test of time. We know it can be very disappointing when this happens so please reach out to orders@blossomandvinefloralco.com if you have any concerns and we'll be happy to help problem solve.

Hit us up! If you have a very specific request for something that you can't find on our product page, please reach out. Phone is always best as we can accommodate your request quickly and efficiently. Call 604-428-2004 between 10AM - 6PM PST to talk to one of our team members. You can also email us at orders@blossomandvinefloralco.com but please allow us time to answer your emails as we cannot monitor emails as thoroughly as phone calls when we are working in the shop.

We deliver throughout Metro Vancouver, 7 days a week. We recommend making sure the recipient is in town before ordering to make sure your order can be enjoyed.

We require a local phone number for the recipient as we always call the night before to ensure a smooth delivery process with our courier service. Please note, if a delivery attempt is unsuccessful, there may be an additional charge to re-attempt or we may inform the recipient that their order will be available for pick up in-store instead. We aren't able to offer refunds for failed delivery attempts.

Delivery Rates:
Vancouver - $16
Burnaby/Richmond - $21
West Vancouver/North Vancouver/Deep Cove - $26
New Westminster - $26
Coquitlam/Port Coquitlam/Port Moody - $31

Deliveries are done between the hours of 11AM & 7PM and timing depends on traffic and our third party courier partners routing system.

No. In this day and age of online delivery, we would love to have an in-house delivery service that is connected to our online ecomm platform but that is not our reality.

While you will receive an order fulfillment notifcation when we receive your order, you will not receive any further confirmation.

If you would like to know the status of your delivery, feel free to call the shop and we can let you know if it has been retrieved by the courier from our shop and is enroute.

Please note, we do phone the recipient the evening before the delivery to confirm the delivery address and arrange a convenient delivery window with them and make arrangements if they are unavailable. If we are unable to reach the recipient and unable to deliver your order successfully, we will contact you to discuss next steps.

Please note, we are unable to accommodate pick-up during our store renovations.

Orders placed for pick up after November 1st will be able to select in-store pick up during checkout.

Our system will ask you to select a pick up time but please know we just use this as a general guideline and your order will be ready for you anytime on your pick up date.

If you are placing an order for someone else to pick up, please make sure you inform them as we do not provide reminder calls for pick up orders.