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Privacy Policy

Last Updated: November 2025

1. Introduction

Blossom and Vine Floral Co (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services online or offline.

2. Information We Collect 

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
  • Non-Personal Information: Browser type, device information, IP address, and website usage data (via cookies or analytics tools). Order and Communication
  • Data: Details about purchases, inquiries, and feedback. 

3. How We Use Your Information

We use collected data to:

  • Process and deliver your orders.
  • Communicate with you about your orders, inquiries, and promotions.
  • Improve our products, services, and website experience.
  • Comply with legal obligations and prevent fraud. 

4. Cookies

We use cookies and similar technologies to enhance user experience and analyze website performance. You can disable cookies in your browser settings, but some features may not function properly. 

5. Data Sharing

We do not sell or rent your personal information. We may share information with:

  • Trusted service providers (payment processors, shipping partners, CRM tools).
  • Legal authorities when required by law. 

6. Data Retention

We retain your information as long as necessary for business, legal, or accounting purposes. You may request deletion of your data by contacting us at hello@blossomandvinefloralco.com. 

7. Security

We use industry-standard security measures (SSL encryption, restricted data access, etc.) to protect your personal information. Still, no digital system is 100% secure, so please share data wisely.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • File a complaint with a data protection authority. 

9. Updates

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new “Last Updated” date.

10. Contact Us

If you have questions or requests regarding your privacy, reach us at:

Email: hello@blossomandvinefloralco.com

Phone: 604-428-2004

Address: 156 E 11th Ave. Vancouver, BC